FAQs

WHAT IS YOUR EXCHANGE/RETURN POLICY?

please note all sales are FINAL. Plvnetmimi is a small handmade fashion business and currently doesn't offer refunds/returns/exchanges. Thank you for your understanding.

WHEN SHOULD I EXPECT MY ORDER?

UK CUSTOMERS : please allow 3-8 WORKING DAYS 
INTERNATIONAL CUSTOMERS : please allow 1- 2 WEEKS 

please note INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS & DUTIES THAT MAY ARISE

All customers please note we are NOT responsible for any lost post 

WHAT ARE PRE LOVED ITEMS? 

pre loved items may have very slight signs of wear and naturally may show signs of wear and age. ALL our pre loved items are wearable and we will NOT sell anything that is stained or damaged.